8060 Belvedere Road, Suite 8, West Palm Beach, FL 33411Mon–Fri 9–5 · Sat 10–4
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Coming Home From the Hospital

Coming home from the hospital? Let's get home ready.

A discharge often needs several things at once: a bed, a commode, a walker or wheelchair, oxygen. Tell us the date, and we work with the hospital team to line it up.

Call (561) 245-5444Check your coverage
A caregiver in scrubs with an older woman in a wheelchair at home

Is this you?

You might be in the right place if…

You don't need to know the name of the equipment. Tell us what's happening, and we'll help you work out the rest.

  • A discharge date is set and equipment is needed at home.
  • The hospital team mentioned a bed, walker, wheelchair or oxygen.
  • You're the caregiver and don't know where to start.
  • You're a case manager arranging equipment for a patient.

Equipment that helps

Your discharge checklist

Most homecomings need some of these. Your hospital team decides which; we line them up together.

Browse the equipment catalog →

Examples of what we carry

Tube feeding & nutrition

  • Enteral feeding pump bag with tubing and connectors

    Feeding pump bag set

    Bag and tubing for a feeding pump

  • Enteral gravity feeding bag with a fill cap and tubing

    Gravity feeding bag

    Tube feeding without a pump

  • Large enteral syringe with a purple plunger

    Enteral syringe

    For feeding tubes, water flushes and medicine

  • Bottle of adult nutrition shake

    Adult nutrition shake

    Complete nutrition in a bottle

  • Carton of diabetic nutrition shake

    Diabetic nutrition shake

    For people managing blood sugar

  • Can of children's nutrition formula

    Pediatric nutrition formula

    Complete nutrition for children

These are examples. We carry many more. Ask us: (561) 245-5444.

For case managers and discharge planners

How to send a discharge order

One call and one fax. We confirm receipt and tell you right away if anything is missing.

Pre-check the referral
  1. Fax the order and recent notes. Regular equipment (561) 245-5443; complex rehab (561) 861-7763. Include the face sheet and the insurance card.
  2. Call us with the discharge date. (561) 245-5444. Tell us what's needed at home and who will be there.
  3. We check coverage and line up delivery. We aim to match the homecoming, and we call the family to schedule.

Insurance

What insurance usually needs

A short summary. Your plan and your records decide; we check yours before anything is ordered.

Insurance in plain words →

Hospital bed

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered, with approval first

Medicare usually needs

  • Your doctor writes down a medical reason a regular bed won't work, for example you need your head raised more than 30 degrees most of the time for a heart or lung condition, special positioning to relieve pain, or traction.
  • For a bed with electric head and foot (semi-electric): you also need frequent or immediate changes in position.
Check your coverage for hospital bed

Home oxygen

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered when criteria are met

Medicare usually needs

  • A test of your oxygen level shows it's low enough: usually at or below 88% (or a blood gas at or below 55), at rest, while walking, or while asleep.
  • The test is done by your doctor's office, a hospital or a lab, not by the equipment company.
Check your coverage for home oxygen

Tube feeding (enteral nutrition and supplies)

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered when criteria are met

Medicare usually needs

  • You need feedings through a feeding tube.
  • A long-lasting problem with your digestive system, or a condition such as a nervous-system disease, keeps you from getting enough nutrition by mouth.
Check your coverage for tube feeding (enteral nutrition and supplies)

Tracheostomy supplies

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered when criteria are met

Medicare usually needs

  • You have a tracheostomy.
  • Supplies are usually covered up to set monthly amounts, for example care kits, and a new trach tube about every 3 months. More needs a reason in your records.
Check your coverage for tracheostomy supplies

Medicare Advantage, Medicaid health plans and employer plans usually follow similar rules, often with approval first. Coverage depends on your plan, your doctor's order and your medical records. This is a plain-language summary, not a decision. We verify every case before anything is ordered. As of October 31, 2026.

What happens next

Three steps from here.

See how your request moves →

  1. The hospital sends the order

    The case manager or discharge planner faxes the order and recent notes to (561) 245-5443 (complex rehab: (561) 861-7763).

  2. We confirm what's covered

    We check your insurance and tell the hospital team about anything missing, quickly.

  3. Delivered for the homecoming

    We aim to deliver and set up to match the discharge date, and show the family how everything works.

Talk it through with our team.

Call and tell us what's going on. A person answers, and there's no pressure.

Call (561) 245-5444