8060 Belvedere Road, Suite 8, West Palm Beach, FL 33411Mon–Fri 9–5 · Sat 10–4
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Draft, needs legal review. This page is a starting draft for the company's attorney or compliance advisor. It is not final and is not legal advice.

Language Assistance & Nondiscrimination

Effective date: November 8, 2026

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (561) 245-5444.

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Rele (561) 245-5444.

1. Our Commitment to Equal Access

DME Medical Supplies & Complex Rehab Inc. is committed to providing equitable access to durable medical equipment, medical supplies, complex rehabilitation technology, and related services.

We believe language differences and disabilities should not prevent individuals from understanding information about their equipment, services, or healthcare-related needs.

DME Medical Supplies & Complex Rehab Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

2. Language Assistance

We provide free language assistance services to people whose primary language is not English, in a timely manner. These include qualified interpreters and information written in other languages, on paper or electronically.

If English is not your preferred language, please call us at (561) 245-5444.

  • Spanish: A Spanish-speaking member of our team can help you.
  • Other languages: Tell us the language you prefer. We will arrange language assistance at no cost to you.

When you call, we will offer a qualified interpreter at no cost to you. We will not ask you to bring your own interpreter. If you would rather have an adult who came with you interpret, tell us: we will confirm that choice with you in private, with a qualified interpreter present, and note it in your file. We do not ask children to interpret, except briefly in an emergency while we get a qualified interpreter.

Automated translations may contain errors and are not used as the sole basis for important clinical instructions, coverage decisions, legal rights, or other communications requiring qualified language assistance.

Where required by applicable law, appropriate language assistance will be provided without charge.

Free language help

  • ATTENTION: Free language assistance services are available to you. Call (561) 245-5444 or speak to your provider.
  • ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (561) 245-5444 o hable con su proveedor.
  • ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Rele nan (561) 245-5444 oswa pale avèk founisè w la.
  • LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Vui lòng gọi theo số (561) 245-5444 hoặc trao đổi với người cung cấp dịch vụ của bạn.
  • ATENÇÃO: Se você fala português, serviços gratuitos de assistência linguística estão disponíveis para você. Ligue para (561) 245-5444 ou fale com seu provedor.
  • 注意：如果您說中文，我們可以為您提供免費語言協助服務。請致電 (561) 245-5444 或與您的提供者討論。
  • ATTENTION : Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Appelez le (561) 245-5444 ou parlez à votre fournisseur.
  • PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Tumawag sa (561) 245-5444 o makipag-usap sa iyong provider.
  • ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Позвоните по телефону (561) 245-5444 или обратитесь к своему поставщику услуг.
  • تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. اتصل على الرقم (561) 245-5444 أو تحدث إلى مقدم الخدمة.
  • ATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiama il (561) 245-5444 o parla con il tuo fornitore.
  • ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Rufen Sie (561) 245-5444 an oder sprechen Sie mit Ihrem Provider.
  • 주의: 한국어를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. (561) 245-5444번으로 전화하거나 서비스 제공업체에 문의하십시오.
  • UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (561) 245-5444 lub porozmawiaj ze swoim dostawcą.
  • ધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો, તો તમારા માટે મફત ભાષા સહાય સેવાઓ ઉપલબ્ધ છે. કૃપા કરીને (561) 245-5444 પર કૉલ કરો.
  • หมายเหตุ: หากคุณใช้ภาษา ไทย เรามีบริการความช่วยเหลือด้านภาษาฟรี โปรดโทรติดต่อ (561) 245-5444 หรือปรึกษาผู้ให้บริการของคุณ

3. Accessible Communication

We provide reasonable modifications for people with disabilities, and free appropriate auxiliary aids and services in a timely manner, such as qualified sign language interpreters and information in other formats (large print, audio, and accessible electronic formats). To ask for any of these, call (561) 245-5444 or tell our staff.

Please contact our office to discuss your communication needs.

4. Nondiscrimination

DME Medical Supplies & Complex Rehab Inc. complies with Section 1557 of the Affordable Care Act, Section 504 of the Rehabilitation Act, and other applicable federal and state civil rights laws.

We do not deny services, exclude individuals from participation, or treat individuals differently because of protected characteristics.

5. Questions and Complaints

If you experience difficulty accessing information or believe that you have experienced discrimination, please contact:

Zack Hyder
Nondiscrimination Contact (Section 1557 Coordinator)
DME Medical Supplies & Complex Rehab Inc.
8060 Belvedere Road, Suite 8
West Palm Beach, FL 33411
Phone: (561) 245-5444

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

We will not retaliate against anyone for filing a complaint or requesting assistance.

6. Changes to This Statement

We may revise this statement to reflect changes to our communication services, accessibility practices, or applicable legal requirements.

Updates will be posted with a revised effective date.