Draft, needs legal review. This page is a starting draft for the company's attorney or compliance advisor. It is not final and is not legal advice.
Website Privacy Policy
Effective date: November 8, 2026
DME Medical Supplies & Complex Rehab Inc. respects your privacy. This Privacy Policy explains what information our website collects, how technical information is handled, and how to contact us with privacy-related questions.
1. Information we collect
Our public website is intended for informational purposes only.
The website does not request, collect, or store patient health information. It does not offer user accounts, information-submitting contact forms, or online patient registration.
Our public website is designed to prioritize your privacy. We minimize data collection and do not deploy third-party advertising trackers or behavioral analytics cookies. The website's fonts are served from our own website, not from a third-party font service.
2. Technical and security logs
Like most websites, our hosting service may automatically record limited technical information when someone visits a page, including:
- The date and time of the request.
- The webpage requested.
- The Internet Protocol (IP) address of the requesting device.
- Basic technical information needed for website operation and security.
This information is used only to maintain website functionality, protect against unauthorized activity, and investigate technical or security issues.
Technical logs are retained only as long as reasonably necessary for these purposes. We do not use them to identify individual visitors for marketing or profiling.
3. Tools that run on your device
Our equipment search, coverage checker, and referral pre-check run locally on your device. What you type or select in them is processed within your browser and is not transmitted to us or stored on our servers.
Our Healthcare Professionals page does not accept file or document uploads.
4. Patient communications and protected health information
Although our public website does not collect patient health information, information you provide to us through telephone calls or fax transmissions may include Protected Health Information (PHI).
We handle applicable patient information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy requirements.
For more information about how we use, disclose, and protect patient information, please review our Notice of Privacy Practices.
5. Links to third-party websites
Our website may contain links to government agencies, equipment manufacturers, and other external resources.
These websites operate independently and maintain their own privacy policies. DME Medical Supplies & Complex Rehab Inc. is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external websites before providing personal information.
6. Children's privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children or request personal information from any website visitor.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our website, operations, technology, or applicable legal requirements. Any updates will be posted on this page with a revised effective date.
8. Contact information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
DME Medical Supplies & Complex Rehab Inc.
8060 Belvedere Road, Suite 8
West Palm Beach, FL 33411
Phone: (561) 245-5444
Email: online@dmemedicalsupplies.com (general questions only; please don't email patient records)
For information about patient privacy rights and the handling of protected health information, please refer to our Notice of Privacy Practices.