8060 Belvedere Road, Suite 8, West Palm Beach, FL 33411Mon–Fri 9–5 · Sat 10–4
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Wheelchair & Mobility

The right chair, fitted to your body and your day.

From a lightweight manual chair to a custom power wheelchair with tilt, recline and special controls. Our assistive technology professional (ATP) works with you, your therapist and your doctor, then fits the chair and keeps it working.

Call (561) 245-5444Check your coverage
A woman in a power wheelchair laughing with a family member carrying a baby on a park path

Is this you?

You might be in the right place if…

You don't need to know the name of the equipment. Tell us what's happening, and we'll help you work out the rest.

  • Walking isn't safe, or possible, for everyday tasks at home.
  • Your current wheelchair doesn't fit anymore, or hurts to sit in.
  • You need tilt, recline, special controls or custom seating.
  • You live with a condition such as spinal cord injury, ALS, MS, cerebral palsy or muscular dystrophy.
  • You'd like to get around more independently, at home and out.

Equipment that helps

Equipment that can help

Browse the equipment catalog →

Examples of what we carry

Manual wheelchairs

  • Ultralightweight manual wheelchair with a red rigid frame

    Ultralightweight manual wheelchair

    Ultralightweight and custom chairs are fitted after an evaluation.

These are examples. We carry many more. Ask us: (561) 245-5444.

Complex rehab

Custom wheelchairs built around one person.

Complex rehab equipment is fitted to a person's body, condition and daily life: custom wheelchairs, seating and positioning, tilt and recline, specialty controls. It takes longer than ordinary equipment because every piece is chosen and justified. We guide you through each step and tell you where things stand.

For adults and children who need more than a standard wheelchair to sit safely, move and protect their skin.

Request an evaluationAbout evaluations
A man in a power wheelchair with a caregiver standing beside him

How complex rehab works

From referral to repairs: six steps, and we tell you where things stand.

  1. Referral

    Your doctor, therapist or case manager sends the order, or you call us.

  2. Evaluation

    A therapist and our ATP assess your body, your routine and your home.

  3. Documentation & insurance

    We gather the records and request approval from your plan.

  4. Order & build

    Every part is ordered, then checked against the order when it arrives.

  5. Fitting & delivery

    We fit the chair to you and show you how everything works.

  6. Repairs & adjustments

    We keep it working and adjust it as your needs change.

Nothing is ordered until you've reviewed the build and agreed to it. The insurance step often takes the longest; we tell you what we're waiting on. See how a request moves →

A woman using her power wheelchair's seat elevation to reach a kitchen cabinet

Independence at home

Reach the cabinet, the counter and the conversation.

Options such as power seat elevation raise a seated person to standing-height surfaces, so everyday tasks at home take less help. Our ATP works out with you and your therapist which options fit your body, your home and your goals.

Coverage for each option depends on your plan and your medical records. We check yours and tell you before anything is ordered.

Five power mobility devices in a row, from a scooter to complex rehab power wheelchairs

Manual, power or complex rehab

Which kind of chair?

  • Manual: you or a helper push it. Standard or lightweight.
  • Power: a motorized chair for people who can't use a manual chair safely.
  • Complex rehab: custom seating, tilt, recline or special controls, fitted by our ATP.

Plain-language summary of the Medicare rule

What Medicare usually requires for complex rehab equipment

So everyone knows what's needed before the order is sent. Florida Medicaid and other plans have their own rules; we check yours.

Have Florida Medicaid, a health plan or Medicare Advantage? See what your plan usually needs.Check coverage for your plan

For patients and families

  • An in-person visit with your doctor about how you move around at home.
  • An evaluation by a physical or occupational therapist who does not work for us.
  • Our RESNA-certified ATP is directly involved in choosing your chair.
  • A written order before delivery, and often prior authorization from Medicare.
  • We check your home to make sure the chair fits and works there.

You don't have to collect any of this yourself. We request it from your doctor.

For providers and case managers

  • Face-to-face mobility examination by the treating practitioner, and a written order before delivery.
  • Specialty evaluation by a licensed PT or OT with no financial relationship to the supplier, where the policy requires it.
  • Each option and accessory supported in the medical record (seating, tilt/recline, controls).
  • Supplier home assessment before or at delivery, and the ATP's direct, in-person involvement in selection.

How to send a referral →

Source: LCD L33789 Power Mobility Devices · Article A52498 · LCD L33312 Wheelchair Seating · LCD L33792 Wheelchair Options/Accessories. Summary reviewed Oct 2026. Coverage depends on your plan and medical records; we verify every case. A summary, not the full rule. Meeting these points does not guarantee payment.

Insurance

What insurance usually needs

A short summary. Your plan and your records decide; we check yours before anything is ordered.

Insurance in plain words →

Manual wheelchair

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered when criteria are met

Medicare usually needs

  • Your doctor writes down that moving around your home is hard enough to stop or slow everyday tasks, even with a cane or walker.
  • Your home has room to use the wheelchair: doorways, hallways and floors.
Check your coverage for manual wheelchair

Power wheelchair

Original Medicare
Usually covered, with approval first
Florida Medicaid
Usually covered, with approval first

Medicare usually needs

  • Your doctor examines you in person and writes down that moving around your home is hard enough to stop or slow everyday tasks.
  • A cane, walker or manual wheelchair can't solve the problem, for example because your arms aren't strong enough to push a chair.
Check your coverage for power wheelchair

Wheelchair cushion or back (seating)

Original Medicare
Usually covered when criteria are met
Florida Medicaid
Usually covered, with approval first

Medicare usually needs

  • Your wheelchair itself meets Medicare's rules. A cushion for a chair Medicare doesn't pay for is denied.
  • A standard cushion: you have a manual wheelchair, or a power wheelchair with a sling or solid seat.
Check your coverage for wheelchair cushion or back (seating)

Complex rehab power wheelchair (tilt, recline, seat elevation)

Original Medicare
Usually covered, with approval first
Florida Medicaid
Usually covered, with approval first

Medicare usually needs

  • You meet all of Medicare's power wheelchair basics (see the power wheelchair result).
  • Your mobility problem comes from a neurological condition, a muscle disease (myopathy) or a skeletal condition you were born with.
Check your coverage for complex rehab power wheelchair (tilt, recline, seat elevation)

Medicare Advantage, Medicaid health plans and employer plans usually follow similar rules, often with approval first. Coverage depends on your plan, your doctor's order and your medical records. This is a plain-language summary, not a decision. We verify every case before anything is ordered. As of October 31, 2026.

What happens next

Three steps from here.

See how your request moves →

  1. Referral or call

    Your doctor, therapist or case manager faxes the order (complex rehab: (561) 861-7763), or you call us.

  2. Evaluation

    For power and custom chairs, a therapist and our ATP assess your body, your routine and your home.

  3. Fitting and delivery

    Once approved, we fit the chair to you, show you how everything works and stay for repairs.

Talk it through with our team.

Call and tell us what's going on. A person answers, and there's no pressure.

Call (561) 245-5444